Other Top Up methods

Next to our featured top-up method, you can also top up your Chippie by:

• Cash top-up at our nearest UTS Store

  Reload by visiting the friendly customer service agents at Gem Giftshop in Oranjestad.

   

  Gem Giftshop
  Oranjestad, St. Eustatius
  Phone : +599 318 2030
  Open Mon-Fri 8am-5pm

   

   
• Top-up at a top-up location

  You can top-up your phone anywhere on St. Eustatius! Just look for the “Chippie SOLD HERE” sign. There are two main top-up methods:

  Option 1 - DIRECT TOP UP

  With direct top-up, you enter your phone number directly onto a keypad in the store. The funds will be sent directly to your account by the store attendant.

  Option 2 - VOUCHER TOP UP

  With voucher top up you purchase top-up in the form of a scratch card or E-voucher which has a unique PIN. In this case you load the voucher to your prepaid account manually using the unique PIN. You can do this in three ways:

  •  *444#

  Dial *444# on your keypad and wait for the USSD selection menu to open on your screen. Choose option 1 from the menu for 'my account' and press 'send'. Type 1 to select option 'Reload my balance' and press send. Enter your 13 digit pin and press send to confirm.

  •  *191*

  On your keypad enter *191*, your 13 digit PIN# and press send. The voucher will be loaded and you will receive a message confirming your new prepaid account balance.

  •  *91

  On your keypad dial *91. You will hear a voice recording giving access to the administrative menu of your prepaid account. Select option 2 to recharge your account. You will be told your current balance, followed by the request to enter the PIN and then press #. The voucher will be loaded and the recording will confirm your new account balance.

• SMS recharge

  Send an SMS to automatically recharge your account and debit your Windward Island Bank (WIB) account. You can set this up at any WIB ATM machine.

• ATM reload at your nearest WIB ATM machine

  Reload your account directly from your WIB account at any Windward Islands Bank (WIB) ATM machine. Enter your 7-digit phone number on the ATM screen and follow the instructions

• WIB online recharge

  Use your Windward Island Bank Internet Banking service. Surf to www.wib-home.com and select option PAYMENT/TRANSFERS, option BILL PAYMENT and select beneficiary UTS/CHIPPIE Recharge. Enter the 7-digit phone number.