YOU Determine How, When & Where
Recharge your account however and whenever you want to. Choose one of the five different ways to top-up your account. It doesn’t get any easier than this!
Reload by visiting the friendly customer service agents at Gem Giftshop in Oranjestad.
|Oranjestad, St. Eustatius|
|Phone : +599 318 2030|
|Open Mon-Fri 8am-5pm|
You can top-up your phone anywhere on St. Eustatius! Just look for the “Chippie SOLD HERE” sign. There are two main top-up methods:
Option 1 - DIRECT TOP UP
With direct top-up, you enter your phone number directly onto a keypad in the store. The funds will be sent directly to your account by the store attendant.
Option 2 - VOUCHER TOP UP
With voucher top up you purchase top-up in the form of a scratch card or E-voucher which has a unique PIN. In this case you load the voucher to your prepaid account manually using the unique PIN. You can do this in three ways:
Dial *444# on your keypad and wait for the USSD selection menu to open on your screen. Choose option 1 from the menu for 'my account' and press 'send'. Type 1 to select option 'Reload my balance' and press send. Enter your 13 digit pin and press send to confirm.
On your keypad enter *191*, your 13 digit PIN# and press send. The voucher will be loaded and you will receive a message confirming your new prepaid account balance.
On your keypad dial *91. You will hear a voice recording giving access to the administrative menu of your prepaid account. Select option 2 to recharge your account. You will be told your current balance, followed by the request to enter the PIN and then press #. The voucher will be loaded and the recording will confirm your new account balance.
Send an SMS to automatically recharge your account and debit your Windward Island Bank (WIB) account. You can set this up at any WIB ATM machine.
Reload your account directly from your WIB account at any Windward Islands Bank (WIB) ATM machine. Enter your 7-digit phone number on the ATM screen and follow the instructions
Use your Windward Island Bank Internet Banking service. Surf to www.wib-home.com and select option PAYMENT/TRANSFERS, option BILL PAYMENT and select beneficiary UTS/CHIPPIE Recharge. Enter the 7-digit phone number.
Continue using your data bundle while travelling in Chippieland
Contact us for a one-stop-shop of telecom solutions. Our knowledgeable account managers are happy to assist you in fulfilling all of your telecommunication needs.
You can contact us by email at firstname.lastname@example.org or by phone from 8am to 5pm. Call 1721 5881010 free from your Chippie phone.